Privacy Policy & Collector Data Governance

At Global Artist Loom ("We", "Our", or "The Atelier"), we serve discerning private collectors, heads of state, luxury hospitality groups, and interior architecture luminaries worldwide. We treat your personal identity, commissioned inscription words, residential blueprints, and acquisition history with the utmost discretion and confidentiality.

This Privacy Policy explains transparently how we collect, process, safeguard, and manage your data when you visit globalartistloom.com, engage our bespoke design studio, or correspond with our master weavers in Bhadohi, India.

Depending on your interaction with our platform, we may collect the following categories of personal information:

• Identity & Contact Details: Full name, verified email address, telephone contact numbers, and delivery physical address.
• Bespoke Customization Directives: Custom inscriptions, names, wedding monograms, specific room measurements, architectural CAD dimensions, and color palette preferences supplied for custom looming.
• International Customs & Tax Attributes: National tax ID, passport number, or EORI (when strictly demanded by national customs authorities for high-value clearance into your jurisdiction).
• Digital Telemetry & Technical Footprint: Geolocation coordinates (for Geo-Currency resolution to display USD or INR), browser type, device identifiers, and session timestamps.
• Direct Communication & Notification Tokens: Firebase Cloud Messaging (FCM) push tokens if you opt-in to order tracking or loom milestone dispatches.

We process your data strictly under recognized international legal doctrines, including contractual necessity, legitimate interest, and explicit consent:

Your financial security is paramount. Global Artist Loom never stores, inspects, or retains raw credit/debit card numbers or CVV codes on our servers.

All digital payments are tokenized and processed directly by world-class PCI-DSS Level 1 certified payment processors (Stripe, Razorpay, or institutional wire transfers). Data in transit is secured using 256-bit TLS (Transport Layer Security) encryption protocols.

Our website utilizes lightweight, purposeful cookies to optimize your browsing journey:

• Essential Operational Cookies: Maintaining your active session, remembering cart contents, and retaining currency selections.
• Geo-Location Routing: Utilizing non-invasive IP lookup to determine whether to present pricing in US Dollars ($) or Indian Rupees (₹).
• Analytical Insights: Anonymous page-speed and navigation path metrics to ensure swift, uninterrupted performance across global mobile devices.

You may configure or disable cookies through your browser preferences at any time without forfeiting basic catalog browsing access.

We do not sell, rent, lease, or monetize your personal information to third-party data brokers, marketers, or advertisers under any circumstances.

Information is shared only with strictly vetted service partners necessary to fulfill your acquisition:

• Premier Logistics Couriers: FedEx International Priority, DHL Express, and bonded air-freight agents for delivery logistics.
• Licensed Customs Brokers: To execute official export/import paperwork mandated by national customs departments.
• Cloud Infrastructure: High-security server networks hosting our database with automated encrypted backups.

Because Global Artist Loom operates an ancestral weaving atelier in Bhadohi, Uttar Pradesh, India alongside showroom facilities in the United States and serves clients globally, your information may be securely transferred and accessed across borders.

All cross-border data transfers comply with international standards, utilizing Standard Contractual Clauses (SCCs) and robust technical safeguards to ensure your rights remain fully protected regardless of destination.

We preserve personal information only for the duration necessary to satisfy the objectives delineated in this Policy:

• Bespoke Weaving Graphs: We preserve custom commission schematics to facilitate future matching additions, repairs, or companion runners.
• Financial & Invoice Records: Retained for 7 years to comply with statutory taxation and corporate auditing legislation.
• Marketing Correspondence: Maintained until you elect to unsubscribe via one-click footer links.

Depending on your country of residence (including under the EU GDPR, UK GDPR, California Consumer Privacy Act, and India DPDP Act), you possess the following actionable rights:

• Right of Access & Portability: Obtain a transparent copy of all personal records maintained by the Atelier.
• Right to Rectification: Request prompt correction of outdated address details or contact coordinates.
• Right to Erasure ("Right to be Forgotten"): Request complete deletion of non-statutory records from our databases.
• Right to Withdraw Consent: Opt out of push notifications or marketing communications at any instant.

To exercise any privacy rights, request data clarification, or submit formal inquiries, please contact our designated Data Protection Officer:

We commit to acknowledging and processing verifiable client rights requests within 30 calendar days without administrative fees.